Take the repetitive admin off your lettings team.
Your negotiators and property managers spend hours a week reading the same emails, retyping the same details and chasing the same certificates. I find exactly where those hours go, then build systems that hand them back — measured against your own numbers, at a fixed price agreed up front.
London and the South East, remote across the UK · Prices published · No long contracts
Not "AI strategy". The jobs someone does by hand every day.
Reading and routing
Sorting a shared inbox into viewings, repairs, landlord questions, contractor updates and junk — then finding the property record for each one.
Retyping what already exists
Copying names, numbers, addresses and dates out of emails and PDFs and into the CRM, the portal listing and a spreadsheet that duplicates both.
Remembering deadlines
Gas records, EICRs, EPCs, renewal dates, deposit windows. Tracked in a spreadsheet that only gets opened when someone remembers to open it.
A real working system, not a mockup.
Paste a messy tenant email into the demo and watch it come out the other side as a structured record: what it is, which property, how urgent, what the certificates say, a reply ready for approval and the next action. It runs in your browser on invented data.
- Nothing sends without a person approving it
- Every decision shows the rule that produced it
- It says "I am not sure" instead of guessing
"Hi, I'm interested in viewing the two-bedroom flat on Station Road. Would next Tuesday afternoon be possible? My name is Sarah Jones and my number is 07700 900412."
- Type
- Viewing request
- Property
- STA-14B, Flat B, 14 Station Road
- Contact
- Sarah Jones · +447700900412
- Requested
- Tue 25 August, afternoon
- Next
- Hold slot, reply for approval
Five steps. The first two matter most.
Understand the work
I sit with the people doing the job and watch what actually happens, including the workarounds nobody documents. Owners describe the process they designed; teams run the process that exists.
Measure and rank
Every repetitive task gets a frequency, a time and a loaded cost. Then it gets ranked by value against difficulty, so we start where the return is clearest — and I tell you which things are not worth automating.
Build against your real cases
I build with a sample of your genuine historic work, not invented examples. Deterministic rules do the deterministic parts. AI is used only where judgement about messy language genuinely helps.
Test, then hand over
You get acceptance tests, edge cases and a documented manual fallback. Nothing goes live until it passes on your examples and your team knows what to do when it does not.
Measure the result
We agreed the before figure at the start. We measure the after figure against it. If the number is not there, I tell you and we fix it or stop.
Fixed prices, published.
You should know what something costs before you get on a call. Every price below is a real starting figure, not a "from" that triples after discovery.
Efficiency Review
£450
Credited in full against a build started within 30 days
A structured look at where your team’s hours actually go, and which of that work can be removed. You keep the findings whether or not you build anything with me.
5–8 working days
Workflow Build
from £1,800
Fixed price agreed before work starts. 50% to book, 50% on acceptance.
One complete workflow built, tested against your own real examples, and put live with your team trained on it.
2–3 weeks per workflow
Operations Build
from £4,500
Scoped from the Efficiency Review. Staged payments against milestones.
Three or four connected workflows — typically inbox triage, compliance deadlines and recurring reporting — built as one system.
5–8 weeks
What is the admin actually costing you?
Put in your own numbers for one process. The maths is simple and shown in full — this is an estimate you can argue with, not a black box.
- First-year cost
- £0
- Recovered value, less cost
- £0
- Build pays for itself in
- —
This is an estimate, not a guarantee. Recovered hours arecapacity, not cash: unless headcount falls, the saving is time your team spends on something else — chasing viewings, or handling more properties without hiring. Treat it as a starting figure for a conversation. The Efficiency Review replaces these assumptions with a timed sample of your real work.
Two things I would want to know if I were you.
I do not have client case studies yet.
This is a new practice and I am not going to invent results or borrow someone else's. What I can do instead is show you a working system, walk you through exactly how it decides things, and price the first piece of work small enough that you are not taking a leap. The Efficiency Review is £450 and comes off the build if you go ahead.
Some things should not be automated.
Anything that moves money, ends a tenancy, commits you legally or goes out to a customer without a person seeing it first. I build those as drafts and checks with a human in the loop, and I will tell you when a process is not worth automating at all — usually because the volume is too low or the exceptions outnumber the rule.
Everything on this site that looks like a result is either a published price, an illustrative example clearly labelled as one, or a calculation using numbers you entered yourself. There are no client logos, testimonials or statistics here because there is nothing true to put in them yet.
Find out what your admin is really costing
A short call first — 25 minutes, no charge, no slide deck. If there is nothing worth automating I will tell you and we can both get on with our day.